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Gale's Web Methodology
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ABOUT DRGALE.COM
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ABOUT NEIL JAN GALE
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SUMMARY
Over 24 years of Business to
Business, and Business to Consumer sales, marketing and customer
service experience.
16 years of business
consulting experience, including 10 years of website design, creation,
development, and management.
Highly skilled in business
relationship development and management, operations management,
project leadership, and conceptual and solution-based sales.
BUSINESS and TECHNOLOGY
TOOLS
Operating Systems: Windows
2003/XP/2000/98/NT, some MAC experience.
Business Tools: Microsoft
Office 2003/XP/2000/98, Project, Visio, Act!, ADP (Dealer Management
System), Timeslips, and many other computer applications.
Design & Internet Tools: HTML, 360º Virtual Tours, FrontPage 2003, InDesign CS, GoLive CS, Photoshop CS,
Illustrator CS, Image Ready CS, PowerPoint 2003, LiveMotion 2,
PhotoImpact XL, Poser 5, AutoSketch 8 (cad), GIF Animator, Movie Maker, DVD
Studio, Midi Studio, and many more applications.
Computer Programming Languages:
HTML, (history: Pascal, Fortran,
Assembler, COBOL, RPG II, Basic)
Digital Photography: Production
of high-resolution digital images, 360º Virtual Tours, Digital Panoramic
images, large, medium, 35mm, and macro photography.
Local Access Cable Television:
Studio Production: As the
Producer, supervise a crew of seven; a Director, a Technical Director, a
Floor Manager, 3 Camera Operators, a CGC Operator, and an Audio
Technician. Worked all the above positions. Recordings on 3/4" tape and
1/2" VHS tape, VCD, DVD, MPEG 1, MPEG2, QT, AVI, and Executable
file format conversions. Porta-Pac: Experienced with
portable camera equipment, lighting and composition. News, interviews
and special events recorded digitally or on Hi-8, Super-8, VHS tape,
DVD and other portable media
formats.
BUSINESS and INTERNET
CONSULTANT … Independent Consultant, 1996
to Present …
Business and Internet Consulting
- For GE Aircraft Engines: As
the e-Business Liaison with Sun Microsystems, coordinated 200
extranet user groups to migrate their individual websites into
TeamSite, a content manager application. This high-level, 15
week project provided an easy way for non-technical employees to
add their content to the website and brought consistency between
functionality and design.
- For The Gregory Auto Group
(Hyundai, Chrysler, Jeep, and Dodge): Within the first 90 days,
doubled the dealerships auto sales. In addition, I took control
of the website marketing, increasing our Internet sales
prospects by 40%, and increased online credit applications ten
fold. Set company policy for Internet sales. Trained the sales
staff and managers to use the “SalesCenter” lead follow-up
system. Developed a “Best-Practices” document for timely
follow-up of leads. Re-designed, developed and managed the
corporate websites, increasing Internet traffic by 246% over a
60 day period.
- For The Ultimate Business
Solution, Inc.: As the CIO, was responsible for executing this
start-up businesses plan; a completely internet-based
Application Service Provider (ASP). Business services offered
included processes for Payroll, Bookkeeping and Accounting,
HR/Personnel, Customer Relationship Management, Sales Force
Automation, and Benefits Communication via Enterprise software
solutions, on a cost-per-seat arrangement.
- For Remington-Microshare: As
an e-Business Consultant, I designed customized IT and Internet
solutions and provided proof-of-concept for those projects. Liaison
between the client and the applications developers.
Information Technology
- For DrGale.com; Developed the
“Automotive Lead Follow-up System” (ALFS), an add-on application
for ACT! (CRM). Specifically designed for automobile dealerships
and individual sales people, ALFS automates the management and
follow-up of sales leads. Over 1000 users Nationwide.
Sales and Marketing Experience
- For Montgomery Ward: As the
Project Leader I developed an e-commerce website. The site
included real-time service appointments for Wards Auto Care
Centers, Wards Hair Salons, Wards Eye Care Centers, Mattress
Purchase and Delivery, and Flower Delivery. The instant credit
application generated an increase in credit accounts by 23%, and
direct web sales reached $2.5M. Managed website representatives
from each of the 326 stores.
- For Hawkinson Nissan LLC: Pre
start-up involvement, as the CIO, for 6 month rollout. Developed
and managed the corporate websites, a Windows 2000 network
hosting over 30 workstations and 40 users, and a UNIX network
running ADP Financials and dealership inventory. Managed all
vendor and Internet Lead Providers (ILP) relationships and CRM
activities. Responsible for the Internet generated sales to
encompass an average of 35% of the dealerships total monthly
sales.
- For Rwk Design, Inc.: Designed
all of the corporate marketing collateral, using Adobe InDesign
CS, including full color business cards, stationery, 6 ad slicks, and numerous ACT! marketing templates. Work with Rwk Design on
client projects.
Website Design, Development,
Management and Training
- For Monsanto Company: As an
Internet Consultant, I developed an Intranet site for the
Trademark and Copyright Legal Division of Monsanto. The site
included an extensive trademark database, live status reports of
pending trademarks and copyrights, Monsanto trademark
guidelines, and real-time request for service.
- For AT&T/Lucent Technologies:
As an Internet Consultant, lead the design an Extranet for the
Pension Services Center. The 6 month project succeeded in making
available online, via a secured website, all company pension
data. Pension letters, notices, bulletins, and other
e-correspondence were automated.
- Accomplished, award winning
photographer and graphic artist. Expert skills with Photoshop,
Illustrator, FrontPage and other web development tools.
Specialties include photography, animation, 360º virtual tours,
and web graphics.
- As the Project Leader, I have
designed complex, interactive websites for numerous
organizations including, A-1 Sports & Accessories, AT&T / Lucent
Technologies, Avid Consulting, LLC, Azure Horizons, Inc.,
Jennifer C. Davenport & Associates, P.C., DC Travel, Inc.,
Fitness Information Training Services, Gregory Auto Grouip, Hawkinson Nissan, LLC,
Hi-Tech Solutions, Inc., Intrepid Consulting, Inc., Jeffrey
LaMorte Salon & Day Spas, Jewelry Works, Inc., LMB Associates,
LoveJoy, Inc., Med-Fit, Inc., Millenium Technologies, Inc.,
Monsanto, Montgomery Ward, Orbis Broadcast Group, Peace Place,
Photronix, The Porsche Exchange, Richmar Electronics
Corporation, Specialized Poetry, SS. Constantine & Helen Greek
Orthodox Church, U.S. Department of Peace Coalition (DOPC), and
Westgate Lincoln Mercury.
NATIONAL CONSUMER CREDIT
CONSULTANTS … President and CEO, 1988 to
1996 …
- As an Independent Consultant,
I trained automobile dealerships and retail merchants to carry
their own financing and collections, also known as buy-here
pay-here.
- Completed finance consulting
projects for Fidelity Funding, King Nissan, Inc., Tele-Check,
Inc., World Book, and many smaller companies.
- Honored with inclusion in the
following business references: Standard and Poor’s Register of
Corporations, Directors and Executives; Consultants and
Consulting Organizations Directory; Sorkins' Directory of
Business and Government; the Encyclopedia of Associations.
PUBLISHED WORKS
- Regularly contribute articles and
editorials to a variety of automotive related publications and e-zines.
- Regularly contribute articles and
editorials to a variety of computer publications and e-zines.
- 9 Tips for choosing an
automotive Internet lead provider. June 2002
- I can't find your website!;
Access Business Online's NewsWeb, December 1996.
- CreditNet Journal,
Publisher and Editor, a monthly online news and informational
publication for the credit and collection industry. Dissolved in 1996
- Basic Skills Make the Difference
Between Losing Money or Collecting What’s Due; The Home and
Small Business Reporter, November 1994.
- Advanced Skip Tracing for
Consumer Credit, Copyright © 1989, ISBN: 027444730
- Verification and Investigation
for Consumer Credit, Copyright © 1990, ISBN: 033393805
EDUCATION and HONORS
Doctorate,
hon.
Business Management
London Institute for Applied Research, 1993 Professor,
hon.
Business Management
Institut Des Hautes Etudes Economiques et Sociales,
Brussels, 1993 Professor,
hon.
Finance Australian Institute for Coordinated Research, Victoria, Australia,
1994 Diploma, Academa Argentina de Dipolmacia, 1994 Management Certificate in Auto Credit, DeVoe Cadillac, Marion,
Indiana, 1987 Management Certificate, General Finance Corporation, 1981
AA, Computer Sciences, Wright College, Chicago, Illinois, 1980
World Intellectual of 1993, International Biographical Centre
International Man of the Year 1995-1996, International Biographical
Centre Decorated Knight of the Order of San Ciriaco, 1994
Silver Bowl Award for Outstanding Achievement in Amateur
Photography by the International Society of Photographers, 2004.
Photographer of Merit Award, International Society of
Photographers, 2004. Gold Medal of Honor,
"Outstanding Achievements", American
Biographical Institute, 1993 Man of the Year 1990, American Biographical Institute
Distinguished Leadership Award, "Outstanding Service in Consumer
Finance", ABI, 1990. Awarded "Outstanding Contribution in the Field of Business
and Finance", IBC, 1989 Cable Television Studio Producer,
Certified, TCI of
Illinois, Inc., 1998 Cable Television "Porta-Pac" Workshop, TCI of Illinois, Inc., 1998
PROFESSIONAL and REFERENCE DIRECTORIES
- Who’s Who in the 21st Century
- Who’s Who in the World
- 2000 Outstanding Intellectuals of
the 21st Century
- Who’s Who in America
- International Who’s Who of
Intellectuals
- Who’s Who in Finance and Industry
- The International Library
of Photography
- Who’s Who in the Midwest
- 5000 Personalities of the World
- Standard and Poor’s Register of
Corporations, Directors and Executives
- Consultants and Consulting
Organizations Directory
- Encyclopedia of Associations
- Sorkins' Directory of Business and
Government
- Strathmore’s Who’s Who of National
Business Leaders
- 2000 Notable American Men
- Most Admired Men and Women of the
year 1994 - 1995
- Who’s Who Registry of Global
Business Leaders
- Who’s Who of Emerging Leaders in
America
- Who’s Who Registry of Rising Young
Americans
- The Continental Who’s Who Registry
of Professionals and Executives
- Dictionary of International
Biography
- Five Hundred Leaders of Influence
- International Who’s Who of
Contemporary Achievement
- Men of Achievement
- International Leaders in
Achievement
- International Book of Honor
- Directory of Distinguished
Americans
- Community Leaders of America
- Personalities of America
- Men and Women of Distinction
- International Directory of
Distinguished Leadership
- Who’s Who Among Young American
Professionals
- International Register of Profiles
- VIP Address Book
- Dictionary of International
Biography
WEB DESIGN AWARDS
- Art Space 2000, World Web
Award, 2004-05
- Golden Web Awards 2001-02,
2003-04
- Ace Awards "7-Star" Site
- The Glow Award
- The Elite of the Web
- MallPark - Top Vendor Award
- HS Web Design Award
- Golden Pi Award
- Artistic Touch Award
- Top 5% Award - 2001
- Best International Award
- Web Ace Award
- Horizon Award - 1996
ASSOCIATIONS and
MEMBERSHIPS
-
Board of Directors, U.S. Department of Peace Coalition
2003-2004
- Board of Governors; Continental
Governor, North America, American Biographical
Institute, 1998- Present; (Deputy Governor from 1990 to 1998)
- Research Board of Advisors,
American Biographical Institute, 1989- Present
- Board of Governors Advisory
Council, International Biographical Centre, 1990-Present
-
Board of
Directors, U.S. Woman’s Chamber of Commerce, Illinois
Affiliate, 2002- 2004
- Computer Committee, Village of
Hanover Park, Illinois, 1997-2000 (Dissolved after successful Y2K
conversion.)
- Media Correspondent, Access
Business Online’s News Web
- Member, The International
Society of Photographers, 2004-Present
- Member, World Wide Web Chamber of
Commerce, 2001-Present
- Member, International Webmasters
Association, 1996-Present
- Member, HTML Writers Guild,
1995-Present
- Member, Web Design and Developers
Association, 2001-Present
REFERENCES
Available upon request. |
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