RESUME OF: NEIL JAN GALE    
 



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2 Page Resume Please contact me BEFORE sharing my credentials with others, digitally, electronically, or by any other means, or by representing me without my prior knowledge.    

SUMMARY

Over 24 years of Business to Business, and Business to Consumer sales, marketing and customer service experience.

16 years of business consulting experience, including 10 years of website design, creation, development, and management.

Highly skilled in business relationship development and management, operations management, project leadership, and conceptual and solution-based sales.


BUSINESS and TECHNOLOGY TOOLS

Operating Systems: Windows 2003/XP/2000/98/NT, some MAC experience.

Business Tools: Microsoft Office 2003/XP/2000/98, Project, Visio, Act!, ADP (Dealer Management System), Timeslips, and many other computer applications.

Design & Internet Tools: HTML, 360º Virtual Tours, FrontPage 2003, InDesign CS, GoLive CS, Photoshop CS, Illustrator CS, Image Ready CS, PowerPoint 2003, LiveMotion 2, PhotoImpact XL, Poser 5, AutoSketch 8 (cad), GIF Animator, Movie Maker, DVD Studio, Midi Studio, and many more applications.

Computer Programming Languages: HTML, (history: Pascal, Fortran, Assembler, COBOL, RPG II, Basic)

Digital Photography: Production of high-resolution digital images, 360º Virtual Tours, Digital Panoramic images, large, medium, 35mm, and macro photography.

Local Access Cable Television:

Studio Production: As the Producer, supervise a crew of seven; a Director, a Technical Director, a Floor Manager, 3 Camera Operators, a CGC Operator, and an Audio Technician. Worked all the above positions. Recordings on 3/4" tape and 1/2" VHS tape, VCD, DVD, MPEG 1, MPEG2, QT, AVI, and Executable file format conversions.
Porta-Pac:
Experienced with portable camera equipment, lighting and composition. News, interviews and special events recorded digitally or on Hi-8, Super-8, VHS tape, DVD and other portable media formats.

BUSINESS and INTERNET CONSULTANT
… Independent Consultant, 1996 to Present …

Business and Internet Consulting

  • For GE Aircraft Engines: As the e-Business Liaison with Sun Microsystems, coordinated 200 extranet user groups to migrate their individual websites into TeamSite, a content manager application. This high-level, 15 week project provided an easy way for non-technical employees to add their content to the website and brought consistency between functionality and design.
     
  • For The Gregory Auto Group (Hyundai, Chrysler, Jeep, and Dodge): Within the first 90 days, doubled the dealerships auto sales. In addition, I took control of the website marketing, increasing our Internet sales prospects by 40%, and increased online credit applications ten fold. Set company policy for Internet sales. Trained the sales staff and managers to use the “SalesCenter” lead follow-up system. Developed a “Best-Practices” document for timely follow-up of leads. Re-designed, developed and managed the corporate websites, increasing Internet traffic by 246% over a 60 day period.
     
  • For The Ultimate Business Solution, Inc.: As the CIO, was responsible for executing this start-up businesses plan; a completely internet-based Application Service Provider (ASP). Business services offered included processes for Payroll, Bookkeeping and Accounting, HR/Personnel, Customer Relationship Management, Sales Force Automation, and Benefits Communication via Enterprise software solutions, on a cost-per-seat arrangement.
     
  • For Remington-Microshare: As an e-Business Consultant, I designed customized IT and Internet solutions and provided proof-of-concept for those projects. Liaison between the client and the applications developers.

Information Technology

  • For DrGale.com; Developed the “Automotive Lead Follow-up System” (ALFS), an add-on application for ACT! (CRM). Specifically designed for automobile dealerships and individual sales people, ALFS automates the management and follow-up of sales leads. Over 1000 users Nationwide.

Sales and Marketing Experience

  • For Montgomery Ward: As the Project Leader I developed an e-commerce website. The site included real-time service appointments for Wards Auto Care Centers, Wards Hair Salons, Wards Eye Care Centers, Mattress Purchase and Delivery, and Flower Delivery. The instant credit application generated an increase in credit accounts by 23%, and direct web sales reached $2.5M. Managed website representatives from each of the 326 stores.
     
  • For Hawkinson Nissan LLC: Pre start-up involvement, as the CIO, for 6 month rollout. Developed and managed the corporate websites, a Windows 2000 network hosting over 30 workstations and 40 users, and a UNIX network running ADP Financials and dealership inventory. Managed all vendor and Internet Lead Providers (ILP) relationships and CRM activities. Responsible for the Internet generated sales to encompass an average of 35% of the dealerships total monthly sales.
     
  • For Rwk Design, Inc.: Designed all of the corporate marketing collateral, using Adobe InDesign CS, including full color business cards, stationery, 6 ad slicks, and numerous ACT! marketing templates. Work with Rwk Design on client projects.

Website Design, Development, Management and Training

  • For Monsanto Company: As an Internet Consultant, I developed an Intranet site for the Trademark and Copyright Legal Division of Monsanto. The site included an extensive trademark database, live status reports of pending trademarks and copyrights, Monsanto trademark guidelines, and real-time request for service.
     
  • For AT&T/Lucent Technologies: As an Internet Consultant, lead the design an Extranet for the Pension Services Center. The 6 month project succeeded in making available online, via a secured website, all company pension data. Pension letters, notices, bulletins, and other e-correspondence were automated.
     
  • Accomplished, award winning photographer and graphic artist. Expert skills with Photoshop, Illustrator, FrontPage and other web development tools. Specialties include photography, animation, 360º virtual tours, and web graphics.
     
  • As the Project Leader, I have designed complex, interactive websites for numerous organizations including, A-1 Sports & Accessories, AT&T / Lucent Technologies, Avid Consulting, LLC, Azure Horizons, Inc., Jennifer C. Davenport & Associates, P.C., DC Travel, Inc., Fitness Information Training Services, Gregory Auto Grouip, Hawkinson Nissan, LLC, Hi-Tech Solutions, Inc., Intrepid Consulting, Inc., Jeffrey LaMorte Salon & Day Spas, Jewelry Works, Inc., LMB Associates, LoveJoy, Inc., Med-Fit, Inc., Millenium Technologies, Inc., Monsanto, Montgomery Ward, Orbis Broadcast Group, Peace Place, Photronix, The Porsche Exchange, Richmar Electronics Corporation, Specialized Poetry, SS. Constantine & Helen Greek Orthodox Church, U.S. Department of Peace Coalition (DOPC), and Westgate Lincoln Mercury.


NATIONAL CONSUMER CREDIT CONSULTANTS
… President and CEO, 1988 to 1996 …

  • As an Independent Consultant, I trained automobile dealerships and retail merchants to carry their own financing and collections, also known as buy-here pay-here.
     
  • Completed finance consulting projects for Fidelity Funding, King Nissan, Inc., Tele-Check, Inc., World Book, and many smaller companies.
     
  • Honored with inclusion in the following business references: Standard and Poor’s Register of Corporations, Directors and Executives; Consultants and Consulting Organizations Directory; Sorkins' Directory of Business and Government; the Encyclopedia of Associations.

PUBLISHED WORKS

  • Regularly contribute articles and editorials to a variety of automotive related publications and e-zines.
  • Regularly contribute articles and editorials to a variety of computer publications and e-zines.
  • 9 Tips for choosing an automotive Internet lead provider. June 2002
  • I can't find your website!; Access Business Online's NewsWeb, December 1996. 
  • CreditNet Journal, Publisher and Editor, a monthly online news and informational publication for the credit and collection industry. Dissolved in 1996
  • Basic Skills Make the Difference Between Losing Money or Collecting What’s Due; The Home and Small Business Reporter, November 1994.
  • Advanced Skip Tracing for Consumer Credit, Copyright © 1989, ISBN: 027444730
  • Verification and Investigation for Consumer Credit, Copyright © 1990, ISBN: 033393805

EDUCATION and HONORS

Doctorate, hon. Business Management
       London Institute for Applied Research, 1993
Professor,
hon. Business Management
       Institut Des Hautes Etudes Economiques et Sociales, Brussels, 1993
Professor,
hon. Finance
      Australian Institute for Coordinated Research, Victoria, Australia, 1994
Diploma, Academa Argentina de Dipolmacia, 1994
Management Certificate in Auto Credit, DeVoe Cadillac, Marion, Indiana, 1987
Management Certificate, General Finance Corporation, 1981
AA, Computer Sciences, Wright College, Chicago, Illinois, 1980
World Intellectual of 1993, International Biographical Centre
International Man of the Year 1995-1996, International Biographical Centre
Decorated Knight of the Order of San Ciriaco, 1994
Silver Bowl Award for Outstanding Achievement in Amateur Photography by the International Society of Photographers, 2004.

Photographer of Merit Award, International Society of Photographers, 2004.
Gold Medal of Honor, "Outstanding Achievements", American Biographical Institute, 1993
Man of the Year 1990, American Biographical Institute
Distinguished Leadership Award, "Outstanding Service in Consumer Finance", ABI, 1990.
Awarded "Outstanding Contribution in the Field of Business and Finance", IBC, 1989
Cable Television Studio Producer, Certified, TCI of Illinois, Inc., 1998 
Cable Television "Porta-Pac" Workshop, TCI of Illinois, Inc., 1998

PROFESSIONAL and REFERENCE DIRECTORIES

  • Who’s Who in the 21st Century
  • Who’s Who in the World
  • 2000 Outstanding Intellectuals of the 21st Century
  • Who’s Who in America
  • International Who’s Who of Intellectuals
  • Who’s Who in Finance and Industry
  • The International Library of Photography
  • Who’s Who in the Midwest
  • 5000 Personalities of the World
  • Standard and Poor’s Register of Corporations, Directors and Executives
  • Consultants and Consulting Organizations Directory
  • Encyclopedia of Associations
  • Sorkins' Directory of Business and Government
  • Strathmore’s Who’s Who of National Business Leaders
  • 2000 Notable American Men
  • Most Admired Men and Women of the year 1994 - 1995
  • Who’s Who Registry of Global Business Leaders
  • Who’s Who of Emerging Leaders in America
  • Who’s Who Registry of Rising Young Americans
  • The Continental Who’s Who Registry of Professionals and Executives
  • Dictionary of International Biography
  • Five Hundred Leaders of Influence
  • International Who’s Who of Contemporary Achievement
  • Men of Achievement
  • International Leaders in Achievement
  • International Book of Honor
  • Directory of Distinguished Americans
  • Community Leaders of America
  • Personalities of America
  • Men and Women of Distinction
  • International Directory of Distinguished Leadership
  • Who’s Who Among Young American Professionals
  • International Register of Profiles
  • VIP Address Book
  • Dictionary of International Biography

WEB DESIGN AWARDS

  • Art Space 2000, World Web Award, 2004-05
  • Golden Web Awards 2001-02, 2003-04
  • Ace Awards "7-Star" Site
  • The Glow Award
  • The Elite of the Web
  • MallPark - Top Vendor Award
  • HS Web Design Award
  • Golden Pi Award
  • Artistic Touch Award
  • Top 5% Award - 2001
  • Best International Award
  • Web Ace Award
  • Horizon Award - 1996

ASSOCIATIONS and MEMBERSHIPS

  • Board of Directors, U.S. Department of Peace Coalition 2003-2004

  • Board of Governors; Continental Governor, North America, American Biographical Institute, 1998- Present; (Deputy Governor from 1990 to 1998)
  • Research Board of Advisors, American Biographical Institute, 1989- Present
  • Board of Governors Advisory Council, International Biographical Centre, 1990-Present
  • Board of Directors, U.S. Woman’s Chamber of Commerce, Illinois Affiliate, 2002- 2004

  • Computer Committee, Village of Hanover Park, Illinois, 1997-2000 (Dissolved after successful Y2K conversion.)
  • Media Correspondent, Access Business Online’s News Web
  • Member, The International Society of Photographers, 2004-Present
  • Member, World Wide Web Chamber of Commerce, 2001-Present
  • Member, International Webmasters Association, 1996-Present
  • Member, HTML Writers Guild, 1995-Present
  • Member, Web Design and Developers Association, 2001-Present  

REFERENCES
Available upon request.

 

 


Copyright © 1995-2008 Neil Jan Gale